Return Policy & Web Order Policy

*Keep in mind, in any circumstance, it is easier for us to help you if you have a receipt. (NO PHOTOS OF RECEIPTS ARE ALLOWED)*

In-store purchase:

• All books, course packs, office supplies, clothing, special orders and miscellaneous items are stricly final sale. Items in resellable condition can be exchanged within 10 calendar days of the purchase. Whether items are in resellable condition or not, will be determined at the sole discretion of the bookstore staff.
• For books: If you drop your course, please bring us the proof (from the registrar) as well as your receipt and we will refund your books if they are in resellable conditon.

Online purchase:

• In every Web Order mailer, there is a physical copy of the receipt in addition to one sent to your email. If ever you need to refund your items, we would need either the physical or digital receipt.
• All books, course packs, office supplies, clothing, special orders and miscellaneous items are stricly final sale. Items in resellable condition can be exchanged within 10 calendar days of the purchase. Whether items are in resellable condition or not, will be determined at the sole discretion of the bookstore staff.
• For books: If you drop your course, please bring us the proof (from the registrar) as well as your receipt and we will refund your books if they are in perfect condition.